This service is offered free of charge for children aged 5 to 12; children under 5 years of age cannot travel alone;
This service must be requested when the ticket is booked;
Before the ticket is issued, you must complete the "Unaccompanied Minor" form;
You will pay 100% of the tariff applicable to an adult for this child;
The child must have his/her own documents: passport, visa (if required for the given country), and a certificate of health insurance;
At check-in, your children will receive a special card "Unaccompanied Minor" (UM), which states his/her flight number, name, age, and the languages which can be spoken to him/her; the card is put in a bag which the child keeps hung on his/her neck during the flight;
During your child's time at the airport, a Czech Airlines employee will take care of him/her, and will accompany him/her until he/she boards the airplane;
On board, the cabin crew assume responsibility for your child;
On board, your child receives refreshments and an interesting package in the form of a special children's programme Jetsters, to keep him/her entertained during the flight;
After arrival and upon disembarking, the unaccompanied child is met by ground personnel who help him/her claim his/her luggage, and take him/her to the customs area exit;
There, they will hand him/her over to the appointed person - most frequently to family members;
Identification is made on the basis of photo ID, and the person who is picking up the child must sign a special form;
Passengers aged 12 to 17 inclusive can also travel as unaccompanied minors, at your request (for children aged 15 to 17, the service is subject to a fee).